Welcome to the JobzAlly Help & Support centre. Whether you are stumped in your job search, setting up your first posting, or referring a friend for a reward, our team is on standby to help. Browse the quick answers below by who you are, check the FAQs, or reach us directly through any of the channels on this page — we usually reply within one working day.
02Help for job seekers
Everything you need to go from a fresh account to a tracked application — and to earn by referring a friend.
Getting started takes a minute.
- Tap Sign Up and register as a Job Seeker with your email and a password.
- Verify your email if prompted, then log in to reach your dashboard.
- Trouble signing up? Email contact@aapta-tds.com.
A full profile gets you seen by employers.
- Add your name, contact details, education and work experience.
- Upload your resume — you can update or replace it any time.
- Want to stay anonymous? Write to us and only employers you apply to will see you.
Find the right role and apply in a click.
- Browse the Job list and filter by title, location and skills.
- Open a job, review the details, then hit Apply — your saved profile is shared with that employer.
- Set up email alerts so new matching jobs come to you.
Follow progress and earn by helping friends.
- See every application's status — Applied, Shortlisted, Hired or Not selected — from your dashboard.
- Refer a friend (a PAL) to a job; when they are hired, you're rewarded.
- Watch each referral move Referred → Hired / Rejected in your referrals tab.
03Help for referees (PALs)
Anyone can refer a candidate they trust to an open role and be rewarded when that referral is hired.
Pass on a good candidate in a few steps.
- Log in, open the job you want to refer someone to, and choose Refer.
- Share the candidate's name and contact so we can reach them.
- Only refer people who have agreed to be put forward.
Stay on top of each referral's outcome.
- Every referral shows its stage: Referred, then Hired or Rejected.
- Your reward is confirmed once the candidate is successfully hired.
- Questions about a specific referral? Email us with the candidate's name.
04Consultants & employers
Register, post your openings, and source candidates from our applicant and referral pool.
Set up an employer or consultant account.
- Sign up as an Employer or Consultant and add your company details.
- Complete verification (PAN / GST as applicable) so you can post live jobs.
- Need help onboarding a team? Call us and we'll set it up with you.
Publish an opening and keep it current.
- From your dashboard, choose Post a job, fill in the role, location and pay range.
- Pick your hiring model — self-serve fixed-price, or managed sourcing on closure.
- Edit, pause or close any posting from Manage jobs at any time.
Review applicants and referred talent.
- See everyone who applied, plus candidates referred by PALs.
- Open a profile and resume, then shortlist or mark Hired / Not selected.
- For payment questions, see our Payment terms.
Understand what you pay and when.
- Self-serve postings are fixed-price; managed hiring is charged on successful closure.
- Invoices and terms are covered in Payment terms.
- Anything unclear on a bill? Email contact@aapta-tds.com.
05Training institutes
List your courses so job seekers can find the skills employers are hiring for.
Get discovered by learners on JobzAlly.
Connect training with real openings.
- Learners browse courses alongside live jobs, so demand is built in.
- Keep programme details current so enquiries stay relevant.
- We can help highlight in-demand skills — just get in touch.
06Account & password
Sign-in trouble, resets and email preferences — sorted here.
- Forgot your password? Use Forgot password on the login screen, enter your registered email, and follow the reset link we send you.
- Can't log in? Double-check your email is the one you registered with, and that Caps Lock is off. Still stuck? Email contact@aapta-tds.com.
- Update your details: Sign in and edit your profile any time — we recommend keeping contact info and resume current.
- Too many emails? Manage alerts in your account, or unsubscribe from marketing mail.
- Close your account: Write to us and we'll remove your information from view as soon as reasonably possible, in line with our Privacy policy.
07Frequently asked questions
Quick answers to the things people ask us most.
Is it free to create an account and apply for jobs?
Yes. Creating a job-seeker account, completing your profile, searching the
Job list and applying to jobs are all free. You only ever pay if you opt into a paid service.
How do I reset my password?
How do referrals and PAL rewards work?
Refer a candidate (a PAL) to an open role from that job's page. The referral moves Referred → Hired or Rejected, and your reward is confirmed once the candidate is successfully hired. Track everything in your referrals tab.
Can I keep my resume or profile confidential?
Yes. Email
contact@aapta-tds.com to make your profile anonymous — then only the employers whose jobs you apply to will be able to see your details. See our
Privacy policy for how we handle your data.
I'm an employer — how do I post a job?
Register as an Employer or Consultant, complete verification, then choose Post a job from your dashboard. Pick a hiring model — self-serve fixed-price or managed sourcing on closure — and publish. You can edit or close it from Manage jobs at any time.
When and how am I charged?
Self-serve postings are fixed-price; managed hiring is billed on successful closure. Full details and invoicing are in our
Payment terms. If a charge looks wrong, email us and we'll check it.
How do I stop marketing emails?
Manage your alert preferences from your account, or
unsubscribe from marketing mail. Essential account and application emails may still be sent so your account keeps working.
How quickly will support reply?
Still need a hand?
Our support team is on standby to help with your account, applications or postings.
